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Privacy Policy
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
01
Introduction
Guangdong Engelhardt-Meitu Rubber & Plastic Technology Co., Ltd. (“Engelhardt-Meitu,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage in business transactions.
By accessing our website or providing us with your information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our website and services.
Scope:
This policy applies to all personal data collected through our website, email communications, inquiry forms, trade show interactions, and any other channels through which you engage with Engelhardt-Meitu.
02
Information We Collect
We may collect and process the following categories of personal information depending on how you interact with us:
| Category | Examples |
|---|---|
| Identity Data | Full name, job title, company name |
| Contact Data | Email address, phone number, WhatsApp number, mailing address |
| Business Data | Product inquiries, order history, purchasing requirements, preferred product categories |
| Technical Data | IP address, browser type, operating system, referring URLs, pages visited |
| Communication Data | Email correspondence, inquiry form submissions, trade show business cards |
We collect information directly from you when you submit an inquiry form, send us an email, exchange business cards at trade shows, or communicate with our sales team. We may also collect technical data automatically through cookies and similar technologies when you visit our website.
03
How We Use Your Information
We use the information we collect for the following purposes:
Business Communication:
To respond to your inquiries, provide quotations, and facilitate business discussions regarding our products and services.Order Fulfillment:
To process orders, arrange shipping, and manage your account if you become a customer or business partner.Product Development:
To understand market needs and improve our product offerings based on aggregated customer feedback and inquiries.Marketing:
To send you relevant product updates, new catalog releases, trade show invitations, and industry news — only with your consent or where permitted by applicable law.Legal Compliance:
To comply with applicable laws, regulations, and legal processes, including export control and trade compliance requirements.Website Improvement:
To analyze website usage patterns and optimize user experience, content, and functionality.
04
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers:
With trusted third-party vendors who assist us with website hosting, email services, logistics, and IT support — bound by contractual confidentiality obligations.Business Partners:
With affiliated companies within our corporate group (including our Thailand production base) solely for the purpose of fulfilling your business requirements.Legal Requirements:
When required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of Engelhardt-Meitu, our customers, or the public.Business Transfers:
In connection with a merger, acquisition, or sale of all or a portion of our assets, where personal data may be among the transferred assets.
05
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmitted through our website
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates to our IT infrastructure
- Employee training on data protection and confidentiality obligations
Important:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
06
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. The types of cookies we may use include:
Essential Cookies:
Required for core website functionality such as page navigation and access to secure areas.Analytics Cookies:
Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., pages visited, time spent on site).Functional Cookies:
Enable personalized features such as language preferences and region-specific content.
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.
07
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specific retention guidelines include:
Inquiry Data:
Retained for up to 3 years from the date of last communication to support ongoing business relationships.Customer/Order Data:
Retained for the duration of the business relationship plus an additional period as required for legal, tax, and audit purposes.Website Analytics:
Aggregated and anonymized data may be retained indefinitely for statistical analysis.
When personal data is no longer needed, it will be securely deleted or anonymized.
08
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right of Access:
Request a copy of the personal data we hold about you.Right of Rectification:
Request correction of any inaccurate or incomplete personal data.Right of Erasure:
Request deletion of your personal data, subject to legal retention requirements.Right to Restrict Processing:
Request that we limit how we use your personal data under certain circumstances.Right to Object:
Object to the processing of your personal data for direct marketing purposes.Right to Data Portability:
Request transfer of your personal data to another organization in a structured, commonly used format.Right to Withdraw Consent:
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within 30 days.
09
International Data Transfers
As a global manufacturing company headquartered in China with operations in Thailand, your personal information may be transferred to and processed in countries outside your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer your data internationally, we take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws, including the use of contractual clauses and security measures.
10
Children’s Privacy
Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete such information.
11
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Notification:
For significant changes that materially affect how we process your personal data, we will make reasonable efforts to notify affected individuals through our website or direct communication.
12
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us through the following channels:
| Channel | Details |
|---|---|
| Company | Guangdong Engelhardt-Meitu Rubber & Plastic Technology Co., Ltd. |
| sales41@china-meitu.com | |
| Phone / WhatsApp | +86 180-2209-5953 |
| Address | No.2 Huangzhulang Street, Dache Industrial Area, Nanlang Town, Zhongshan City, Guangdong, China 528451 |
We aim to respond to all privacy-related inquiries within 30 business days.